Shipping

COVID-19 Pandemic Update

  1. Dispatch time of Diamond painting kits is increased by 5-15 days.
  2. Delivery of orders will depend upon your national postal service. If your national postal service has suspended operations temporarily, delivery might be delayed.
    3.All orders that are fulfilled can not be cancelled. All orders that are shipped out can not be cancelled. However, you are covered by our return policy, you can always use it and return the goods. Please contact us through email for return address.
    4. Normal Shipping time is 15-45 days to most countries however, we can not control delays due to COVID-19.

Delivery might be delayed by 2-5 weeks due to Corona Virus.

Estimated Delivery Time (NON-COVID-19):

United States

10-25 days

Australia

10-25 days

Canada

10-25 days

United Kingdom

10-25 days

Finland, Sweden, Norway

12-25 days

France, Netherlands

10-25 days

Rest of the World

12-45 days

 

* Logistics, Custom clearance, holidays and unexpected events can cause the orders to deliver later than estimated time.

* Please note that some African countries can take 45-65 days to deliver the orders.

Our normal dispatch time is 3-7 days.

Our Avg transit time is 14.9 days.

Transit time of 4% of our orders is 7 days.
Transit time of 60% of our orders is 7-15 days.
Transit time of 34% of our orders is 15-30 days.
Transit time of 2% of our orders is 30+ days.

You can always track your orders here.

* Orders still in transit can not be cancelled. However, you are covered by our return policy, you can always use it and return the goods. Please contact us through email for return address.

* Custom paintings can not be returned or refunded. Please choose your custom painting size according to your custom photo carefully.

 

Shipping:

FREE Economy Shipping from China/Hong Kong worldwide

Handling Time 3-7 Days

Delivery :

US – 10 to 25 Days

Worldwide – 12 to 45 Days

International shipment of items may be subject to customs processing and additional charges.

 Item location:

Guangzhou, Guangdong, China

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund. 

Depending on where you live, the time it may take for your exchanged product to reach you may vary. 

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.


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